As we discussed in part one of our Lead Time Forecasting series, time is money and an accurate lead time forecast is critical for your business. Lead Time forecasting is considered the time from when a Purchase Order is placed until the goods are ready and available to sell or ship off the shelf. This week we take a look at how a lead time forecasting impacts your customers
Does Lead Time ruin your Customer-Centric Sales Environment?
Are you like the many retailers focused on delivering a customer-centric experience? Amazon.com leads the industry in providing a true customer-centric experience that is focused on delivering the best possible customer experience and believe that by delivering this experience its business will continue to grow. Based on the customer-centric model, let’s take look at how an inaccurate lead time forecast can have a real impact on your customers’ experience.